Terms and Conditions
Last Updated: January 1, 2025
1. Agreement to Terms
By accessing and using Chomi's salon management platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
Chomi provides a comprehensive salon management platform that includes appointment scheduling, client management, staff management, payment processing, and analytics tools. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.
3. User Accounts
3.1 Account Creation
To use our Service, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
3.2 Account Responsibilities
You are responsible for:
- All activities that occur under your account
- Maintaining the confidentiality of your password
- Ensuring your account information is accurate and up-to-date
4. Pricing and Payment
4.1 Commission Structure
Our pricing model is commission-based:
- 10% commission on service bookings
- 5% commission on product sales
- No monthly subscription fees
- No setup costs
4.2 Payment Terms
- Commissions are calculated automatically on each transaction
- Payouts are processed weekly to your registered bank account
- You are responsible for any applicable taxes
- All fees are non-refundable unless otherwise stated
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Violate any laws in your jurisdiction
- Infringe on intellectual property rights
- Transmit any harmful code or malware
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service
- Use the Service to harass, abuse, or harm others
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Chomi and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7. User Content
7.1 Your Content
You retain all rights to any content you submit, post, or display on or through the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content.
7.2 Content Standards
You agree that your content will not:
- Contain false or misleading information
- Infringe on any third party's rights
- Contain offensive or inappropriate material
- Violate any applicable laws or regulations
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.
9. Limitation of Liability
To the maximum extent permitted by law, Chomi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
10. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Chomi makes no warranties, expressed or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Indemnification
You agree to indemnify and hold harmless Chomi and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Phone: +27 11 123 4567
- Address: 123 Main Street, Johannesburg, South Africa